Skip to main content

Neurosurgical case coordination for international patients

What We Do

Healwise supports international patients and referring physicians with structured neurosurgical case coordination — from medical document preparation and expert review to treatment pathway organization, travel support, and follow-up handover.

We Prepare Your Case

We help collect, organize, and structure your medical documents, imaging files, reports, and clinical history so your case can be reviewed efficiently by the appropriate specialist team.

We Coordinate Expert Review

Based on your documentation, we help coordinate the appropriate expert review or multidisciplinary discussion and clarify the next clinically relevant steps.

We Support the Treatment Pathway

If treatment abroad is appropriate, we support appointment coordination, communication with the provider, interpretation, travel-related arrangements, and follow-up handover after discharge.

Why Go With Healwise

Complex neurosurgical decisions often require complete documentation, specialist input, clear communication, and careful coordination. See how structured case coordination can reduce uncertainty compared to managing every step alone.

What People Are Saying

Patient experiences from our partners

In the video below, Diana shares her experience seeking care for complex spine-related symptoms from our partner hospital. Individual outcomes vary, and every case requires specialist assessment.

How case coordination works

Whether you already have a diagnosis or are still gathering medical information, Healwise helps you understand what documents are needed, how your case can be reviewed, and what the next coordination steps may look like. Choose the starting point that best fits your situation:

Please select the option which applies to you:

I Have a DiagnosisI Don't Have a Diagnosis

I already have a diagnosis or medical documents

1

Submit your medical documents

If you already have a diagnosis, imaging files, or medical reports, you can submit them securely through our online form. We will help review whether the documentation is complete and coordinate the next appropriate step for specialist review.
Timelines depend on the completeness of your documents, clinical urgency, specialist availability, and the requirements of the receiving provider.
2

Options

We’ll get back to you with recommended options, pricing, and more.
3

Select and Proceed

Select your preferred option, and we immediately contact the chosen partner hospital. The hospital will then reach out to discuss dates and times.

This entire process from initial contact to arranging your healthcare provider by Healwise usually takes 3-5 days. Your surgery appointment is then set up within 1-2 weeks. Plus, we stay in touch with both you and the hospital throughout, assist with any questions and concerns, and if possible, provide a coordinator for on-the-ground support.

Get Started

I need help preparing my case

If you do not yet have a confirmed diagnosis, Healwise can help you understand what medical information is usually needed before a meaningful specialist review can take place. In selected cases, we may also help coordinate an in-person consultation or diagnostic appointment with a partner specialist team.

Please note that Healwise does not provide diagnosis or medical advice. Clinical assessment and treatment recommendations are made by licensed healthcare professionals.

Contact Us

Frequently Asked Questions

Get quick answers to basic questions about Healwise, offering insights into our services and processes. For more detailed information on foreign healthcare systems, cultural differences, financial or legal matters, or medical queries, please visit our comprehensive Knowledge Base.

What is the cost of Healwise's services?

The cost depends on the type of support required and the healthcare provider involved. Patients receive clear information about consultation, diagnostic, treatment, travel, interpretation, and optional coordination-related costs before making a decision.

What countries and regions does Healwise serve?

Healwise has partnerships with leading hospital providers primarily across Europe, positioning us as an international company capable of serving patients from any country worldwide.

How long does it take to arrange medical treatment through Healwise?

The timeline for your medical journey with Healwise depends on your individual requirements and the selected treatment location. We prioritize efficiency to provide timely consultations and treatment, taking into account the urgency of your medical condition. Typically, patients can expect to commence consultations and/or treatment with their medical professional within 3-5 business days from the moment they reach out to Healwise.

How can I be sure I'm receiving quality medical care through Healwise?

Throughout our service, you’ll benefit from in-depth evaluations of your condition by highly qualified medical experts in the respective field. We collaborate with accredited hospitals and seasoned healthcare professionals to guarantee the delivery of top-notch care and treatment. Your satisfaction is our priority, and if you ever feel uncomfortable with your assigned doctor, you are under no obligation to continue with their services.

Does Healwise only accept neurosurgery patients?

Healwise specializes in neurosurgery, which means we have a deep understanding of related conditions and treatments. However, if you have other medical conditions, feel free to contact us as we may still be able to offer guidance and support.

I have another question!

No problem! Please visit our comprehensive Knowledge Base to learn more or send us an email to [email protected] – our helpful customer support team will be happy to assist you.